Shipping Information
Delivery details, timelines, and policies
At Lumira Store, we strive to deliver your orders quickly and securely. This page contains all the information you need about our shipping policies, delivery times, and costs.
Shipping Methods
Standard Shipping
Our standard shipping option delivers your order within 5-7 business days. This method is suitable for most products and destinations.
- Delivery Time: 5-7 business days
- Tracking Available: Yes
- Signature Required: No
Express Shipping
For urgent deliveries, our express shipping gets your order to you within 2-3 business days.
- Delivery Time: 2-3 business days
- Tracking Available: Yes
- Signature Required: Yes
International Shipping
We ship worldwide with delivery times varying by destination.
- Delivery Time: 7-14 business days
- Tracking Available: Yes
- Customs Fees: Buyer's Responsibility
Shipping Costs
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Under $50 | $5.99 | $12.99 |
| $50 - $100 | $3.99 | $9.99 |
| $100 - $200 | FREE | $5.99 |
| Over $200 | FREE | FREE |
Delivery Times
Processing Time
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Estimated Delivery Times
United States
- Standard: 3-5 business days
- Express: 1-2 business days
Canada
- Standard: 5-7 business days
- Express: 2-3 business days
Europe
- Standard: 7-10 business days
- Express: 3-5 business days
Rest of World
- Standard: 10-14 business days
- Express: 5-7 business days
Tracking Your Order
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number and a link to track your package.
Order Confirmation
Receive email with order details
Order Processing
Your order is being prepared for shipment
Shipped
Package is on its way with tracking information
Delivered
Package has been delivered to your address
Important Policies
Address Changes
If you need to change your shipping address, please contact us immediately. We can only change the address before the order has been shipped.
Undeliverable Packages
If a package is returned to us due to an incorrect address or refusal, we will contact you to arrange redelivery. Additional shipping fees may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer service team immediately with photos and your order number. We will work to resolve the issue promptly.
Questions About Shipping?
If you have any questions about our shipping policies or need assistance with your order, please don't hesitate to contact us: